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Those who serve

We're here when you're ready.

Built for veterans, first responders and their families. We're an authorized VA Community Care Network provider — we handle the paperwork so you can focus on recovery.

VA Community CareActive dutyFirst respondersHealthcare workers
How it works

How VA massage care works.

VA appointments are scheduled by phone, not online. Three simple steps.

1

Ask your VA care team

Request a Community Care referral for massage therapy.

2

We receive your referral

The VA sends it to us. You can also send the request form below so we expect it.

3

We call you to schedule

Your first appointment is booked by phone once the referral arrives.

Already a VA client? For another visit, a reschedule or any question, call (910) 514-6251. VA appointments are not booked online, so we can keep your referral on track.

Understanding VA Community Care.

Care outside VA facilities when the VA cannot provide what you need. It requires a referral.

  • Must be approved before scheduling
  • Requested through your VA provider or care team
  • Used for services like massage therapy

What to say to the VA: “I'd like to request Community Care authorization for massage therapy for pain management and recovery.”

Does my disability rating qualify me?

Authorization is based on clinical need, not a specific disability percentage.

  • Chronic back, neck or shoulder pain
  • Service-related musculoskeletal injuries
  • Joint stiffness or limited mobility
  • Muscle tension associated with PTSD

Remember: only your VA Primary Care Provider or care team makes the final determination.

Takes less than a minute

Request an appointment.

We'll contact you within one business day. Please don't share health details here.

Almost done

When and who.

Pick a time that suits you and tell us how you serve.

Helpful VA resources.

Official tools for your healthcare and benefits.

VA.govCheck benefits and learn about Community Care.
My HealtheVetAppointments, prescriptions and your care team.
Now accepting VA health insurance

Let's get you started the right way.

Send the request form or call us. VA appointments are scheduled by phone once we have your referral.

Have a VA authorization? Once we receive your referral, we call you to schedule your first appointment. For another visit, a reschedule or any question, call (910) 514-6251. VA appointments are not booked online.

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